Black & Decker® PRIVACY POLICY ON THE INTERNET
Black & Decker® is committed to protecting the privacy of all personal information obtained from you during your visits to this Black & Decker® website and complies with all applicable national data protection legislation currently in force within the European countries in which it operates in relation to its treatment of personal information. This site is operated by Black & Decker® Europe a company incorporated in the United Kingdom (registration number 1842628). Our principal activity is as a global manufacturer and marketer of quality power tools and accessories, hardware and home improvement products, and technology-based fastening systems. The Privacy Policy outlined below explains how Black & Decker® Europe may gather and use the information you provide.
| Controller | Black & Decker® Europe | ||
| Address: | 210 Bath Road, Slough, Berks. SL1 3YD |
If you have any requests concerning your personal information or any queries with regard to these practices please contact Contact.BDEurope@blackdecker.com.
By registering for further information, for a promotion, one of our services, or for our extended warranty policy, you consent to the collection, use and transfer of your information under the terms of this Privacy Policy.
This Policy provides the following:
1. What information does Black & Decker® Europe collect and how does Black & Decker® Europe use this information?
2. How do I stop Black & Decker® Europe from contacting me via email in the future?
3. Does Black & Decker® use cookies?
4. What is the Black & Decker® Europe policy regarding ownership of information?
5. What about links from Black & Decker® Europe to other sites?
6. Will this Privacy Policy change?
7. How can I access and update the information you hold on me?
8. How do I know that my information is secure?
9. Internet-based transfers
By visiting our website, you are under no obligation to provide any personal information to Black & Decker® Europe. However the information we learn from customers helps us personalise and continually improve your experience on our website in addition to helping us to improve on our products and services
- We receive and store certain types of personal information whenever you interact with us. We use the information you provide to respond to your requests, customise your experience on our website, improve our service and to communicate with you. You may choose not to provide certain requested information, but then you might not be able to take advantage of some of our features.
- For the purposes outlined in this section, we may request personal information from you, which may include your name, address, email address, telephone number, and other relevant personal information, as well as information related to your home and DIY expertise, your lifestyle, your satisfaction with our products and services, customer purchasing habits and other purchasing information.
- Our website allows you to contact us directly with questions or comments regarding our products, services, website, warranty registration, surveys, contests, polls, emails. This process requires you to give certain personal information so that we may address your inquiry. And we may receive a confirmation when you open email from us if your computer supports such capabilities.
- We may conduct competitions or other promotions on our website, which if you choose to participate require personal information to be provided to qualify for participation in the competitions or promotions. This information is primarily used as a means to notify the winners but may also be used for the other purposes set out in this Policy.
- Black & Decker® Europe may use personal information collected about you to contact you in relation to any promotion or transaction you have entered (e.g. to let you know if you have won a prize) and also to notify you of any goods, services, offers or promotions which we believe may be of interest to you.
- In an effort to continually improve our products and services, we reserve the right to use your personal information to conduct Black & Decker® Europe market research and on-line surveys. This may include contacting recent and/or past Black & Decker® Europe website visitors who have provided personal information to Black & Decker® Europe.
- Our web servers may automatically monitor the number of visitors, the average time spent on the site, the popularity of our websites, and any programming errors or failures on any of our websites in order to determine the effectiveness of the Black & Decker® Europe websites. We also collect information about your preferences by analysing site traffic including monitoring the external links you follow from our site.
- Black & Decker® Europe may disclose and use personal information collected about you within the Black & Decker® Corporate businesses (some of whom are located outside the European Economic Area) for the purpose of internal business administration and analysis. We may disclose personal information to government bodies and law enforcement agencies for their enforcement purposes or to successors in title to our business. Black & Decker® Europe may also disclose personal information collected about you to other 3rd parties, but only where this is necessary for the purposes set out in this Policy, for the purposes of associated administration or obtaining professional advice, or to fulfil orders or provide warranty and support Services. To obtain a list of the members of our group please contact Contact.BDEurope@blackdecker.com.
- All data, including email addresses submitted or gathered by Black & Decker® Europe shall be used to improve the consumer experience with the brand and will not be sold or rented to any 3rd parties or disclosed to such 3rd parties for any purposes other than those set out in this Policy without your consent.
- Your personal information will be retained by the Black & Decker® Corporation and Black & Decker® Europe for a reasonable period or as long as the law requires.
- If you do not wish to receive any further communications from Black & Decker® Europe please tick the relevant box when entering your registration details.
- If you have previously given your personal information to us and no longer want to be contacted by Black & Decker® Europe via email, you may take yourself off our distribution list by emailing us at Contact.BDEurope@blackdecker.com typing “No email” in the subject line of your email. You may still receive information by ordinary mail: if you no longer wish to receive any communications from us, please also type “No mail” in the subject line of your email.
- If you indicate that you do not wish to be contacted by us we will cease sending you communications but will retain your information for statistical and research purposes and to ensure that we do not send further communications against your wishes.
Like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses our site. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about the use of cookies on www.cookiecentral.com.
We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile.
Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. If you use a firefox browser, click on tools, then options, privacy, then cookies and unclick “Allow sites to set cookies”. If you use Explorer, click on Tools or Extras, then Internet Options, the Privacy tab, Advanced, check “Override automatic cookie handling” and block all cookies. If you need help turning off cookies please contact us at Contact.BDEurope@blackdecker.com. However please note that switching off cookies may restrict your use of our website.
What is the Black & Decker® Europe policy regarding ownership of information?All opinions, ideas, suggestions, and other feedback submitted to our websites may be used by Black & Decker® Europe, without any restriction and free of charge, unless you indicate otherwise. Any such use will be in accordance with this Policy. There may be instances where we request or permit the submission of your opinions/ideas. In such instances you will be required to agree to the terms of a Black & Decker® Europe prepared agreement related to the provision of such information prior to its submission.
What about links from Black & Decker® Europe to other sites?We may add external links to other related third party websites. We will certainly try to link to websites that maintain the same high regard for privacy on the Internet as we do; however, we are not responsible for the content that may be on such linked sites and they are not covered by this Policy. If you access other sites using the links provided the operators of these sites may collect information from you which will be used by them in accordance with their data protection policy, which may differ from ours. Additionally, the existence of any external link does not suggest that Black & Decker® Europe endorses the linked company, product or service.
Will this Privacy Policy change?Black & Decker® Europe may change this Policy at any time. Where we change or amend this Policy we will give you the opportunity to read the revised Privacy Policy and ask you to agree to the revised Policy. We will let you know by email and by posting a notice on the website.
How can I access and update the information you hold about me?If any of your personal information changes or becomes out of date please amend your registration details on the site or let us know by emailing us at Contact.BDEurope@blackdecker.com. You may inform us at any time should you wish us to delete personal information we hold about you. You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please email us at Contact.BDEurope@blackdecker.com. We will respond to you within 40 days of receipt of the request.
How do I know that my information is secure?Black & Decker® Europe employs appropriate technical security measures, which are constantly reviewed to protect your personal information, and ensure that it is not accessed by unauthorised persons. This does not include information you include in messages you post to a public posting area on our website which will be available to anyone with Internet access.
Internet-based transfersCountries outside the European Economic Area do not always have equivalent data protection laws. Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way. We will always take steps to ensure that your personal information is used in accordance with this Privacy Policy.